20 Nov 2009 
Support Center » Knowledgebase » What will happen if I redeem a second bonus while I have bonus money in my account?
 What will happen if I redeem a second bonus while I have bonus money in my account?
Solution We strongly recommend you not redeem a second bonus coupon code while you still have any funds from a previous bonus in your account.

The system is configured to automatically zero-any existing bonus money from your casino account when you redeem a bonus as per our terms and conditions which can be read by www.pampercasino.com/terms_conditions/index_login.html

This feature does not affect any deposited funds. It only affects bonus money.
If you redeem a second bonus in error and it causes a zero-out you did not intend to do please submit a ticket with the Support Squad at the http://www.pampercasino.com/supportPlayer support center and they will reset your balance to what it was prior to redeeming this bonus.
Please be forewarned that the Support Squad or anyone else will be unable to assist you if you play even a single hand/spin after receiving the new bonus money.

Article Details
Article ID: 29
Created On: 18 Apr 2008 01:57 AM

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